Ordering repeat prescriptions
You can order prescriptions in the surgery, online, or via your pharmacy.
Please allow at least three full working days for prescription requests to be processed.
How to order prescriptions online:
Email [email protected] including the following information:
- First Name
- Surname
- Date of birth
- Postcode
- Contact telephone number
- Details of items requested
This e-mail service is for prescription requests only. We will not respond to general and clinical queries.
| Prescription Requested | Should be issued by |
| Monday before 14:00 | Thursday after 17:00 |
| Tuesday before 14:00 | Friday after 17:00 |
| Wednesday before 14:00 | Monday after 17:00 |
| Thursday before 14:00 | Tuesday after 17:00 |
| Friday before 14:00 | Wednesday after 17:00 |
Please click here for information on urgent prescription requests.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- contact Reception after 10am on 01905 773535
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.